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Learn more about our sustainability offeringCase Study: Royal College of Nursing
The Royal College of Nursing is a not-for-profit organisation funded by its members. As the world’s largest nursing union and professional body, The Royal College of Nursing represents over half a million nurses, student nurses, midwives and nursing support workers in the UK and internationally.
The organisation plays a crucial role in shaping healthcare policies, supporting best practices and influencing governments while maintaining a strong workforce of 1,280 full-time staff and engaging with 5,000 non-members.
Royal College of Nursing’s IT team was focused on improving service desk operations, securing digital assets and managing costs while adapting to the evolving hybrid work environment.
The Summary
Right Digital Solutions (RDS) partnered with the Royal College of Nursing to enhance their print management, security and sustainability efforts. This case study highlights the successful fleet rationalisation, security enhancements and efficiency gains achieved through our collaboration.
The RCN faced several key challenges, including:
Print Fleet Optimisation: Reducing the number of printing devices while ensuring reliable service across 16 sites.
Security Concerns: Ensuring that printed legal documents and sensitive internal files remained secure.
Hybrid Work Adaptation: Supporting a workforce with 40% of employees working remotely while maintaining access to necessary print resources.
Sustainability: Implementing a greener approach to printing and reducing paper consumption.
The Solution
To address these challenges, RDS introduced a range of tailored solutions:
Fleet Rationalisation & Cost Efficiency:
Reduced the printer fleet by a third, streamlining operations to 31 multifunction devices (MFDs) across 16 sites.
Each region was provided with backup devices to ensure operational continuity in key print areas.
Security Enhancements with PaperCut Hive:
Implemented PaperCut Hive, a cloud-based, serverless print management solution offering advanced security features.
Enforced secure print release policies, ensuring that documents are only printed when users authenticate at the device.
Improved data security and compliance, particularly for legal documents and confidential internal files.
Enabled zero-trust printing by encrypting data and restricting access based on user permissions.
Digital Transformation & Workflow Improvements:
Encouraged the transition to digital workflows, reducing reliance on paper documents.
Integrated rules-based printing to enforce cost-saving measures, such as default black & white and duplex printing.
Implemented print analytics to monitor usage trends and optimise print policies.
Sustainability & Carbon Offsetting:
Partnered with PaperCut Grows, a carbon offsetting initiative that plants trees based on print volume.
Introduced automated paper-saving measures, including optimised paper tray management.
Encouraged responsible printing habits across Royal College of Nursing, significantly reducing waste.
The Benefits
- 1Seamless Printing Operations - Ensured consistent, trouble-free printing with minimal downtime.
- 2Enhanced Security - Strengthened document protection through encrypted workflows and authentication.
- 3Cost Savings - Reduced operational costs through fleet consolidation and efficient print management.
- 4Sustainability Gains - Lowered print volumes and environmental impact through digital-first policies and carbon offset initiatives.
- 5Improved Hybrid Work Adaptation - Allowed remote and office-based employees to print securely and efficiently.
"Right Digital Solutions has been instrumental in transforming our print management and security. Their expertise in fleet rationalisation and implementation of rules-based printing has significantly improved our operations. The enhanced security measures have ensured the protection of our sensitive documents, and the digital transformation initiatives have promoted sustainability within our organisation, making hybrid operations much more fluid. We are extremely satisfied with the results and look forward to continuing our partnership with RDS." Networks & IT Operations Manager David Collins