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Learn more about our sustainability offeringCase Study: RSPCA Central London
RSPCA Central London is one of the busiest branches of the organisation. The dedicated team is always ready to step in and make a difference, rescuing animals in need across London. With over 50 people across the office and 8 charity shops in the city it stands as the largest RSPCA branch in London. As a self-funded branch, RSPCA Central London relies on public support – every visit to one of their eight charity shops directly contributes to the care and protection of animals across the city.
Supporting a team that does so much for their community means being reliable, responsive and ready to help – and that’s exactly what we aimed to do at Right Digital Solutions.
By partnering with RDS, the RSPCA Central London branch has modernised its IT infrastructure, moving to the Microsoft Azure Cloud.
RSPCA Central London has transformed its organisation, enhancing its operational efficiency, ensuing robust data security and enabling staff to focus entirely on their core mission: caring for animals.
RSPCA Central London: Caring for Animals Across the Capital
RSPCA Central London plays a critical role in society, handling over 1,300 animals annually – ranging from abandoned pets to animals subjected to neglect or cruelty. As a self-funded charity, its network of charity shops and veterinary services not only sustains its operations but also serves the community directly.
But here’s the reality: caring for animals comes with serious responsibility – and handling sensitive data is part of the job.
Given the nature of their work, robust and secure IT infrastructure is crucial. The organisation manages extensive data, including legal documents linked to animal welfare cases, making reliable IT services essential for compliance, security and performance.
Rebranded and Rebooted
RSPCA recently celebrated its 200th anniversary with a bold rebrand and a new purpose. This was a chance for the Central London team to reassess their business – which led to their reaching out to RDS to help reposition and improve business processes.
By upgrading equipment, introducing reliable backups and standardising Microsoft licensing, the Central London RSPCA boosted its efficiency, strengthened data security and enhanced overall capability – allowing them to focus even more effectively on their real work: caring for and cuddling lots of animals.
The Summary
RDS stepped in with a toolkit of Managed IT solutions. We implemented a comprehensive IT transformation, beginning by upgrading the existing infrastructure to new Copilot-ready Windows 11 devices. The cornerstone of this solution was migrating to Microsoft Azure Cloud, ensuring optimal security, reliable data backup and seamless performance across all locations.
The Azure Cloud solution delivered several key benefits:
✅ Enhanced Scalability – Easily adjusting resources to match seasonal demand and organisational growth without excess costs.
✅ Cost Efficiency – Azure’s pay-as-you-go model significantly reduced upfront costs and streamlined ongoing expenditure.
✅ Robust Security – Advanced security protocols including encryption, identity management and compliance features ensure data integrity.
✅ Integration and Productivity – Seamless integration with existing Microsoft tools (Office 365, Dynamics 365, Teams) improved workflow efficiency and team collaboration.
✅ Future-ready Infrastructure – Reliable and sustainable IT foundations supporting long-term operational needs.
RSPCA Central London is now fully equipped to meet its responsibilities effectively, securely managing critical data and streamlining operations and it’s IT infrastructure is running faster and smoother than ever.
The Solution
RDS delivered the Azure migration in carefully planned phases:
Phase 1: Infrastructure Upgrade
- Upgrading hardware with Windows 11, Copilot-ready devices.
- Assessment and rectification of inconsistent Microsoft licensing.
Phase 2: Azure Cloud Migration
- Deployment of Azure Cloud services providing advanced security and reliable backups.
- Implementation of scalable and energy-efficient cloud resources.
- Integration of Azure solutions seamlessly into the existing operational framework.
Phase 3: Operational Excellence
- Comprehensive training and support provided to ensure smooth adoption of new technologies.
- Continuous monitoring and support services from RDS for optimal system performance.
The Benefits
- 1Reduced IT Management Burden - Staff now spend less time dealing with technical issues and more time focusing on animal welfare.
- 2Enhanced Security and Compliance - Sensitive data securely managed, meeting critical compliance requirements.
- 3Significant Cost Savings - Efficient resource management has reduced operational costs substantially.
- 4Improved Productivity - Integration with Microsoft tools enhanced collaboration and efficiency, positively impacting overall service delivery.
“The RDS experience has been excellent. They quickly identified the issues and implemented effective solutions, enabling us to fully concentrate on the animals we care for. Their support service is prompt, polite and highly professional.” RSPCA Central London — Colette Jenson