RDS Spotlight: Ciaran Finnegan – driving success through passion and problem-solving

At Right Digital Solutions, our most valuable asset is our people. Great people like Ciaran Finnegan, make great companies like RDS! That’s a fact.

Here at RDS, Ciaran’s continued professional development is a mirror to how investing in talent leads to both personal and company success. From his early days as a call router to becoming a dynamic Sales Executive, Ciaran’s growth reflects the values of RDS – delivering tailored solutions to help businesses thrive. His consultative approach and passion for customer service have made him a key player in helping clients succeed.

RDS experience: a star player

Ciaran’s journey with RDS has been nothing short of remarkable. After joining the company in 2016 and quickly discovering his passion for direct customer interaction, he rose within the sales team, making his first sale in just one month. His dedication and commitment to understanding client needs have shaped his career and today, he excels as a Sales Executive, supporting businesses across the UK.

Q&A with Ciaran Finnegan

We sat down with Ciaran to talk more about his experience at RDS and what motivates him in his role.

Q: Can you tell us about your role at RDS?

A: “My job is to ensure my customers are happy with RDS at all times, which with our service department, this is normally the easiest part! But my customers know my phone is always on.”

“Alongside this, it is to use a consultancy approach to find out more on both my customers and prospective customers’ problems and needs in the world of Workspace Technology. I can then use our vast portfolio and expertise to solve their problems.”

Q: What drives you in your role?

A: “I’m a problem solver and I’ve always been truly passionate about helping others. All of our services improve efficiency and therefore allows me to give back the most important thing of all… time!”

“I enjoy watching a process become streamlined, a mundane task be removed and hearing how the time is now better spent.”

Q: What’s the best thing about working at RDS?

A: “The people. RDS is full of people who truly care about our customers and take pride in the work they carry out. Whilst still having a laugh while doing it!”

Q: What role does well-being play in your success at work?

A: “I have found to truly thrive at work, you need to take care of yourself out of it.”

“A lot has changed from when I started here at the age of 21 and I’m nearing 30 now. I look after myself a lot more now, I enjoy playing football, long walks and most forms of exercise!”

Q: What’s a fun fact about you?

A: “I once got a black cab back from Glasgow to Birmingham.”

“One I’m more proud of is that I boxed at Villa Park for charity.”

Q: Here’s some quick-fire questions for you…

• Favourite Food? “Indian Food: Sheek Kebab, North Indian Garlic Chilli Chicken (extra coriander), pilau rice, coriander naan…to be precise.”
• Hidden Talent? “One card trick that will blow your mind.”
• Favourite Place to Travel? “Vietnam / Italy.”
• Favourite Movie? “Shutter Island.”
• Favourite Band/Song? “The Twang.”

Investing in people: how RDS supports growth

Ciaran’s story is a reflection of RDS’ commitment to investing in the growth and development of its people. At RDS, we believe that by nurturing talent, we create a strong foundation for delivering exceptional service to our clients. Ciaran’s success is not only his own but also a testament to the supportive environment that allows our team members to thrive.

By investing in ongoing training, mentoring and career development, RDS empowers its people to grow and succeed, ensuring that our customers receive the best solutions tailored to their needs.

Get connected with RDS

Want to learn more about how Ciaran and the team at RDS can help your business succeed? Connect with Ciaran on LinkedIn or Contact us via the website.