The Imperative of Digital Transformation for Law Firms – A Success Story

In today’s fast-paced legal landscape, it’s crucial to harness the power of technology to streamline operations, enhance client relationships, and boost efficiency.

Cleaver Fulton Rankin, a leading law firm in Northern Ireland, previously faced the challenge of managing a growing workload while maintaining their renowned client-focused approach. With manual processes becoming cumbersome, they needed a solution that would enhance productivity without compromising on quality.

We are delighted to announce that our Managed Technology Solutions meant Cleaver Fulton Rankin generated:

• A cost savings of 25.65%

• Along with a reduction in CO2 of 57%

And this is how we did it…

Simplifying and Securing Print Devices

We rationalised the number of devices Cleaver Fulton Rankin had by 60%, and standardised the brands, creating a uniform fleet of devices from a leading global manufacturer.

By improving analytics, and by providing business intelligence insights about the fleet we were able to offer guidance resulting in improved security, device utilisation and a greater alignment to the ESG goals.

Fully Hosted Communication System

Scalability is crucial in any digital transformation we do, in this case, we replaced the on-premises system with a fully hosted and managed phone system.

The new system meant that adding and removing users was straightforward and could be done almost instantly.

Reporting and call data providing information analytics assisting in billing client time.

Custom Power BI Dashboard

With our custom-built Microsoft Power BI Dashboard Cleaver Fulton Rankin is now able to drill down into the relevant practice insights to identify trends and make strategic business decisions and business performance.

Reporting on individual or practice-wide performance in real-time is as simple as clicking a button with dynamic visuals.

“RDS have played a huge part in modernising some key components of our IT Infrastructure. Their knowledge, experience, and service commitment give us real confidence we’ve chosen an IT partner we can rely on.”  – Cleaver Fulton Rankin

If you’re a law firm looking to achieve similar results and unlock the benefits of digital transformation, get in touch with us today. Our Managed Technology Solutions can help streamline your operations, enhance security, and drive cost savings, just like we did for Cleaver Fulton Rankin. You can also read the full Case Study here!